Return Policy

QuickMela – Return & Exchange Policy

At QuickMela, your trust means everything to us. We want you to be happy with your purchase, and we’re here to help if something goes wrong. Please take a moment to read our return policy before placing an order.

✅ 7-Day Return & Exchange Window

We accept return or exchange requests within 7 days of delivery, but only under specific conditions listed below.

📦 Unboxing Video – Required for All Claims

To process any return or exchange, a clear unboxing video is required — starting from the moment you open the sealed package.

Your video must clearly show:

  • The sealed package

  • You opening the package

  • The product inside

  • The issue (damaged item, missing product, or wrong item)

⚠️ Without this video, we won’t be able to accept your claim.

📋 What Can Be Returned or Exchanged?

We accept returns or exchanges only if:

  • The product is damaged or broken

  • Something from your order is missing

  • You received the wrong item

💬 Important Notes

  • No Refunds
    We do not offer cash refunds. If your return is approved, you’ll receive a replacement product only.

  • Video Proof is Mandatory
    Returns or complaints without an unboxing video will not be accepted under any circumstances.

  • Time Limit: 7 Days
    All return/exchange requests must be made within 7 days of receiving your order.

📞 Need Help?

We’re here to support you.
To start a return or ask a question, please contact us:

📱 +92 332 2290260

Thank you for shopping with QuickMela – we truly appreciate your business and look forward to serving you again!

– Team QuickMela